bay area's #1 reviewed balloon artists on yelp & Google

How do I book your services? 

1. Fill out the "request form"  and we will email you a quote.
2. Confirm the quote details and agree to the "Terms & Conditions.
3. Pay deposit. After we receive the deposit, we'll email confirmation.
4. Expect a confirmation few days before the event. Usually on Wednesday.

Is a deposit required? Yes. most events require a deposit to book. 

How long should I book the artists  for? Typically, the length of time to book the entertainment for is determined by the number of guests you want us to entertain. For the best experience, 1 of our balloon artists can entertain 8-12 kids/guests per hour, 15 max. This gives your artist time to make the bigger and fancier balloons that we're known for. For large events, such as corporate events with lots of guests, we can increase the number of artists and reduce the balloon choices & Airbrush Designs to accommodate more guests.

When should we start the entertainment? We recommend starting the entertainment at least 30 min after the party starts. This  allows for late arrivals. 

Do you wear costumes? The short answer is, no we don't. We will dress "up" for certain occasions., such as holiday season etc. Our typical attire is what you see in the picture to the above.

What are my payment options? Our artists accept cash and Venmo,  A Credit Card option is available through  the website only. 

Do you  charge a booking Fee?  Only for company/corporate events. Not for private events, such as birthday parties.

Are you insured? We carry general liability. Please let us know in advance if you’d like to be added to our insurance policy as “additional insured”, and/or have specific insurance requirements. These actions will increase the cost of your invoice. 

What is your cancellation policy? Cancellations, changes or reduction in entertainment time or options, for any reason, must be sent by email with a minimum of 2 weeks before the event date. Cancellations with less than 2 weeks notice are subject to 50% of the full fee. We will refund deposits only if the cancellation is made 2 weeks before the event. The 2 weeks notice gives us time to book a replacement event, and reschedule the artists. Please understand, when you cancel too close to the event date, it puts the artist out of work.

What if I need to reschedule my event due to rain or COVID? We have 4 week rescheduling policy. There is no guarantee we can reschedule to your prefered date. Rescheduling of your event may only be done once. The window for rescheduling is within 2 weeks of the original date and must be rescheduled to a date no more than 4 weeks from the original date. Deposits will be retained and applied to your rescheduled event.

What do I need to prepare and how much space do you need? We bring our own tables and chairs. Please provide shade if outdoors. If indoors, the area should be up against a wall  and somewhere where the guests can form a line without causing a traffic jam. Area needed for activities: Balloons -5’ x 5’, Airbrushing – 5’ x 5’, Fill-A-Bubble- 8’ x 4’, Photo Booth – 10'x10'. 

Is the set-up time included?  Yes! Typically, we will arrive with enough time to set-up and be ready to start at our scheduled start time. (we will always call if we're running behind schedule.)

Can you perform outside or in a public park Yes! As long as there is shade for the guests and entertainers. We cannot be in direct sunlight. Direct sunlight is harmful for the equipment and supplies and will make it malfunction. For events in parks and public spaces, permission and permits must be obtained by the hiring party.

Do you travel outside the South Bay? Yes, we do! There may be a minimum time and/or a travel fee for events outside the South Bay. Please understand, time spent on the road is less time we can spend entertaining. 

Is tipping necessary? Tipping is very much appreciated but completely up to you.

Event Planners & company events. Please let us know when booking if you need the entertainers to be ready on standby at a certain time. For example, before all the guests arrive. We need to account for this extra time. Proof of general liability insurance upon request. Please let us know if you’d like to be added to our insurance policy as “additional insured”, and/or have specific insurance requirements. These actions will increase the cost of your invoice.